FAQ's

All of our products are made by hand in the USA using top quality material

If you would like to order in bulk please contact us for bulk pricing.

We would love to hear from you! Please contact us with any questions or inquiries at Schroedercraftworks@gmail.com

Orders

Each item is custom made to order so if you have any ideas feel free to contact and we can work together to come up with an idea

Since each item is hand made is not made till you order, please allow 1 to 10 days before shipping

Returns and exchanges

We will refund the price of the item if you are not happy with the product quality please feel free to return it or if the item has been damaged during shipping (please provide pictures as soon as possible.

PERSONALIZED & MADE TO ORDER ITEMS
Unfortunately I am unable to offer refunds or exchanges on custom/personalized items unless they are faulty.

Shipping

Payment must be made in full and have cleared before the item is shipped. 
If you are having any issues, please do not hesitate to contact me and I will assist you in anyway that I can.
All orders will be shipped to your address provided, unless otherwise specified.

DAMAGED IN TRANSIT


In the event that your item has been damaged during shipping please contact me as soon as possible with photographs and details of the damage. This will enable me to fix the situation quickly.


Shipping outside of the United States
Will ship international if buyer is willing to pay for shipping.